Senior Software Engineer

Applications are welcomed, through LSEG's Women Returnee Program in India. More information about the program and requirements can be found here

The qualified individual will join a team to provide L2/L3 support for fixed income information and analytics products.

This team is responsible for enabling the core infrastructure for fixed income reference data, used by internal and external LSEG content clients worldwide. 

Successful applicants will be involved for light development, ongoing support and maintenance of software systems consisting of web applications, automated processes, and databases during US hours. This support is essential to the success of our products. 

These roles will also be a training ground for larger developer roles within the same organization. The candidate will be coordinating with teams from multiple locations including USA / Mexico, Beijing, and Bangalore. 

Day to Day Responsibilities:

• Having experience in the Unix environment, Autosys, SQL and Perl.
• Responsible for performing a wide array of tasks: support of AutoSys automated jobs, data entry web pages and automated data feeds; issues and troubleshooting system wide outages and urgent problems; answering data analyst and business group questions; performing bug fixes; helping to prototype new systems on new hardware. 
• The position includes full support (including monitoring) of our test and pre-production environments, and as-needed on-call support of production and disaster recovery environments that are supervised by operations staff. 
• Responsible for development, troubleshooting, manual fixes, and debugging.  
• Support engineers will also be encouraged to supervise ongoing problems, come up with potential solutions for them, automate repetitive or manual tasks, participate in post-mortem discussions, and build tools that make support easier and lessen the risk of future service outages.  

Additional Information

• Position must work in US hours during initial training of 1-2 months.
• We will be moving into Rotational shifts soon after.

Education Qualification:

Bachelor’s degree in computer science or related field or equivalent experience.

Required Skills:

• Demonstrated ability of working in UNIX or Linux variant is needed as all our systems are Linux.
• SQL of any type (Sybase is preferred) is very useful but not required. 
• Knowledge of at least one scripting language (Perl is preferred). 
• Must love to automate their work when appropriate and know how to build tools to make their job easier.
• Must have excellent English interpersonal skills, both written and verbal. 
• Must have the ability to write clearly and concisely. 
• Attention to detail and ability to work on multiple important tasks.
• Very strong analytic and critical-thinking skills. 
• Candidates must be both creative to brainstorm solutions to difficult problems, but also willing to follow the process closely.

Desired Skills

• Familiarity with agile development techniques is helpful.
• Optional products: SQL Server, Apache, modperl, CGI Autosys, Jira, Service now tools. 
• Knowledge of fixed income or other financial markets is valuable. 
• Previous experience providing on-call support for actual production processes is useful. 
• Confluence is useful as our internal documentation uses Confluence tool.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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